Tag Archives: web design

Sean Singleton Web Designer

BUYER BEWARE – Sean Singleton and Guaranteed Freshness Web Design Ripped Me Off

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I really can’t believe that it came down to this. I am making a post on my personal blog about a new designer that I started to work with back in June of 2011 because, after I paid him, he stopped communicating with me. He didn’t return phone calls, text messages or emails. Ultimately, after four weeks of no response communication from him, I filed a complaint with PayPal (I paid him in advance for his web design work) and am making this post so that anyone doing searches for Sean Singleton will see how he treats his clients after he gets paid.

September 28, 2011 Unanswered Correspondence

Sean Singleton

Will you please give me an update on where you are with client design and/or delivery dates.

Thanks

October 3, 2011 Unanswered Correspondence

Sean Singleton

I at least some sort of response from you.

You said you would have something for me at the beginning of last week
so I emailed you when I didn’t see it. I’m not putting pressure on
you, but I need some sort of communication from you regarding where
you are with the design on this project so we can get a build out
started and I can keep the clients expectations set properly.

Thanks and please hit me up with some info.

Thanks

October 3, 2011 Unanswered Correspondence

Sean Singleton

I am relying on you to do this design and work and I pre-paid you for
it! If you’re not able to work on this project, please just let me
know and send me money via paypal so I can afford to pay someone else
to finish what you started. I now have a client that is pushing me to
get this done and you went MIA on me.

I would like to keep working with you on this but need to hear from you.

Thanks

October 10, 2011 Unanswered Correspondence

Sean

Are these emails getting to you? I’m now trying the email on your
website since I haven’t gotten a response from you in two weeks at
your gmail address.

The above correspondence with Guaranteed Freshness and Sean Singleton only represent my emails to him, not my repeated phone calls or text messages.

Look, I work with 1099 and independent contractors all the time in my business. Most of my design work is done through outsourcing in the United States and I keep 99% of my important SEO and business building tactics in office at Reardon Corporation. I understand people get too busy and drop the ball, but you should never be too busy to communicate that you are too busy. Worst case scenario, you tell someone that you bit off more than you can chew with this project and you need to divy up the hours you worked and refund the rest. But come on, the silent treatment AND keeping all the money you were paid in advance to complete the job?. That is just a weak move.

Sean Singleton, if you read this post about you and your web design business, I welcome you to communicate with me about how we can fix this situation. I have already hired another designer to take over your web design project and need to pay them with the money that I paid you to complete the project in our contract.

Guaranteed Freshness Web Design

Guaranteed Freshness Web Design