I am so annoyed with Spirit Airlines. I purchased tickets to fly from Aguadilla Puerto Rico to Atlantic City New Jersey about two months ago. Since then, I have received numerous emails explaining to me that my flight plans have changed. In one of the emails, it says that we are being re-routed through Detroit! Are you kidding me?
That isn’t the worst part. I can handle a little bit of a change, and if I don’t like it, I would call and change my ticket right? WRONG! Spirit Airlines makes it nearly impossible to find their telephone number on their website. I am not going to post the URL here because I DO NOT want to provide them with any inbound links, but I challenge you; go to their website and try to find their telephone number. The bad part about that is that I think they are hiding there number to save money. I can hear the excec’s now; “If we don’t put a contact number on the website, people will be forced to use the online form and we’ll save money on operators!”
Once I finally found the telephone number, it didn’t work properly! I was prompted for an English / Spanish speaking operator, and as soon I hit the corresponding number, I would get a super fast busy signal. I called back a few times to see if it was just a glitch, I even called back and didn’t hit any buttons (impersonating a rotary phone) but I was unsuccessful in my attempt to speak to a Spirit Airlines representative.
If you got here looking for Spirit Airlines customer service telephone numbers, here is how they are listed on their website once you finally find them. If you are in a hurry, it can be really aggravating trying to find their contact numbers.
English: 800-772-7117
Espanol: 800-756-7117
Customers calling from Costa Rica: 0-800-011-1103
If you don’t feel like talking to operators in a call center in India that are trained to say the same thing over and over and never listen to you, call the US base executive office.
US Spirit Airlines Headquarters Numbers:
954-447-7965
954-628-4895
Dilbert’s pointy haired boss came to mind when you set the scene.
No inbound links whatsoever? Not even no follow links?
May 15, 2008
Bulbboy: You are right, I should have done a ‘no follow’ link. At first I thought you were talking about the new site. I just transferred over from Blogger and am trying to figure out the whole 301 think and shizzy before I allow this site to get crawled. I don’t want to get hit with the Dup Content thing.
[...] telling my my Itinerary was changed (they were sending me to Detroit), but when I went to call the Spirit Airlines Telephone Number I was disconnected every time I “hit 1 for English” after I was prompted to select my [...]
September 28, 2008
[...] telling my my Itinerary was changed (they were sending me to Detroit), but when I went to call the Spirit Airlines Telephone Number I was disconnected every time I “hit 1 for English” after I was prompted to select my [...]
December 17, 2009
THANK YOU i FOUND THE EXACT SAME PROBLEM I am going to use the #s you provided.. Stinks doesnt IT!!!
February 18, 2010
I used spirit years ago to jet away to myrtle beach to play some golf… Well never again I booked a first class seat yesterday round trip for a weekend of golf my original itenerarry that I paid for stated that I would leave on a saturday at 7am ariving at 9am plenty of time for an 11am tee time leaving on monday at 8PM so I can play Sat, Sun, and Monday. Well I just got an email that my outbound flight was changed from 7am to 3pm and my return flight was changed from 8pm to 2:45 pm so basically that leaves me with one day of golf (the entire purpose of the trip) so I said ok I am going to cancel well those jerks actually charged me a 100 fee to cancel my flight even though they breached the contract they would not refund the 100 even though I booked the damn flight yesterday. I think I am going to get my lawyers involved on principle alone this is the worst company I have ever worked with never ever ever will I fly with them again! They are stealing from the public at the very least I am going to report them to the department of consumer affairs.
May 21, 2010
Your a good person for helping out. Computer customer service is destroying the world.
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