I am so annoyed with Spirit Airlines. I purchased tickets to fly from Aguadilla Puerto Rico to Atlantic City New Jersey about two months ago. Since then, I have received numerous emails explaining to me that my flight plans have changed. In one of the emails, it says that we are being re-routed through Detroit! Are you kidding me?
That isn’t the worst part. I can handle a little bit of a change, and if I don’t like it, I would call and change my ticket right? WRONG! Spirit Airlines makes it nearly impossible to find their telephone number on their website. I am not going to post the URL here because I DO NOT want to provide them with any inbound links, but I challenge you; go to their website and try to find their telephone number. The bad part about that is that I think they are hiding there number to save money. I can hear the excec’s now; “If we don’t put a contact number on the website, people will be forced to use the online form and we’ll save money on operators!”
Once I finally found the telephone number, it didn’t work properly! I was prompted for an English / Spanish speaking operator, and as soon I hit the corresponding number, I would get a super fast busy signal. I called back a few times to see if it was just a glitch, I even called back and didn’t hit any buttons (impersonating a rotary phone) but I was unsuccessful in my attempt to speak to a Spirit Airlines representative.
If you got here looking for Spirit Airlines customer service telephone numbers, here is how they are listed on their website once you finally find them. If you are in a hurry, it can be really aggravating trying to find their contact numbers.
Customers calling from Costa Rica: 0-800-011-1103
If you don’t feel like talking to operators in a call center in India that are trained to say the same thing over and over and never listen to you, call the US base executive office.
US Spirit Airlines Headquarters Numbers: